Inspiration: The Coffee Shop Where Everyone Pays for Everyone Else’s Drinks

January 17th, 2012

This is amazing. And is so much fun. It shows the power of language in shifting perceptions about an everyday experience we take for granted. And it shows actual people (not corporations) authentically co-opting commerce to do something good and joyful and connected. What an incredible way to re-invent for the better an experience we take for granted. Cheers to Bluffton, South Carolina.

By Brian Ragan |
Interaction Design

Who Lands in UX Rehab?

Troubled experiences that need a little counseling ("Interventions"), great experiences that serve as role models ("Inspirations"), and curious or questionable experiences teetering on the brink of a breakdown ("Investigations"). We'll showcase smart experience strategies, great interaction design, and thoughts on transforming marketing meltdowns into model experiences. Our mission: help companies create great experiences that attract attention, convert new customers, generate engagement and cultivate loyalty.

Created and Periodically Updated By Brian Ragan

I'm available to help clarify your user experience strategy and define better interactions between your brand and your customers. For top-tier brands and startups alike, I have architected new websites and mobile experiences, improved usability on existing sites, and revamped customer acquisition touchpoints to achieve higher customer conversion rates, stimulate greater customer loyalty and set the ground for long-term customer evangelism. Find out more about me at BrianRagan.com.