This is a very smart request. Instead of just asking me if I want to rate the app, TripTracker prods me to join the thousands of people who have rated the app with five stars. It’s a great psychological move: “don’t you want to be among the many who realize how awesome this is?” My guess is that this significantly improves response rate (number of people prompted that rate the app), which also helps insulate the app against lower reviews.
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Troubled experiences that need a little counseling ("Interventions"), great experiences that serve as role models ("Inspirations"), and curious or questionable experiences teetering on the brink of a breakdown ("Investigations"). We'll showcase smart experience strategies, great interaction design, and thoughts on transforming marketing meltdowns into model experiences. Our mission: help companies create great experiences that attract attention, convert new customers, generate engagement and cultivate loyalty.
Created and Periodically Updated By Brian Ragan
I'm available to help clarify your user experience strategy and define better interactions between your brand and your customers. For top-tier brands and startups alike, I have architected new websites and mobile experiences, improved usability on existing sites, and revamped customer acquisition touchpoints to achieve higher customer conversion rates, stimulate greater customer loyalty and set the ground for long-term customer evangelism. Find out more about me at BrianRagan.com.
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